★★★★★ “We have been absolutely delighted with Claire’s work on our project. She has been enthusiastic and committed from the beginning, has helped us to come up with solutions we would not have known about, and has explained choices at every step of the way. There is no chance we would have been able to complete the project without her help, but her expertise means that we are able to get the absolute maximum from our email journeys for this partnership. Claire been a pleasure to work with and anyone who gets the opportunity to have her support shouldn’t hesitate.”

— Tanya Freedman - Home-Start UK (Google Review)

Mailchimp automations, customer journeys and sales funnels

From welcome emails and abandoned cart emails, right through to nurture sequences and complex sales funnels.

Email automations and customer journeys are flows of pre-designed emails and actions that are set up ready to start sending once your pre-defined trigger is hit.

I can help by

  • Helping you understand the possibilities of how automations could work for your business

  • Designing workflows and triggers and creating you a “live” visual reference map so that you can see how all your workflows are designed and work together.

  • Designing templates and creating content

  • Setting up e-commerce related automations e.g. abandoned cart, purchase follow-up to get reviews, win back lapsed purchasers etc.

  • Onboarding sequences

  • Welcome emails

  • Happy birthday emails / date-based reminders

  • Sales funnels and nurture sequences which halt if someone purchases.

★★★★★ “Claire worked with me recently to integrate Mailchimp into our recruitment communications workflow. Given that my knowledge of Mailchimp is non-existent, my brief was somewhat vague. But Claire took it all in stride and knew exactly what I needed. She implemented everything quickly and the final overview session where she talked me through what she had done and gave tips and tricks was extremely useful.

— Amy Smith, Framestore (Google Review)